Summary

  • New startup Korl has launched an AI platform to help customer-facing teams create personalised communications and messaging based on data from CRM, tickets and project dashboards.
  • The platform uses OpenAI, Gemini and Anthropic to source and contextualise customer data to generate tailored QBRs, pitches and personalised material for important customer milestones.
  • The platform needs to perform a number of nuanced tasks, so Korl chooses the best model for each use case from the three vendors based on speed, accuracy and cost.
  • Early indications show that the platform can increase net revenue retention by at least one point for mid-market software companies.
  • Korl has launched with $5m in seed funding, led by MaC Venture Capital and Underscore VC.

By Taryn Plumb

Original Article