TD Securities taps Layer 6 and OpenAI to deliver real-time equity insights to sales and trading teams
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Summary
TD Securities has launched an AI virtual assistant to help its traders and sales team gain client insights and research, according to CIO Dan Bosman.
TD AI was built using open AI’s GPT models and Layer 6’s technology, which the bank acquired in 2018, and is integrated with the company’s cloud infrastructure, giving it access to market and internal data.
The foundation model, TD AI Prism, was launched in June to improve predictive performance by processing 100 times more data.
Bosman highlighted the patent-pending prompt engineering and dynamic few-shot examples retrieval for teaching the model, which achieved the desired performance through context learning without the need for additional fine-tuning.
Bosman noted that many employees were already familiar with using tools such as ChatGPT, making the pilot test easier, but challenges remained in establishing best practices, integrating workflows and understanding limitations.
The long-term goal is to develop the tool for external customers to interact with the bank.