OpenAI hits 3M business users and launches workplace tools to take on Microsoft
1 min read
Summary
ChatGPT creator OpenAI has revealed that its customer based has risen by 50% since February, reaching 3 million paying businesses users.
The announcement came as the company unveiled a range of business focused AI tools including connectors between ChatGPT and other workplace applications, and transcription software.
OpenAI is attempting to win customers away from competitors such as Microsoft and Google by positioning itself as a destination for the most advanced AI technology.
However, many companies are cautious about using cloud-based AI services because of issues surrounding data security and privacy, and OpenAI’s rapid growth and the complex nature of large language models are also prompting some scepticism from potential customers.
The company is also facing competition from Anthropic, which has been hiring OpenAI and DeepMind researchers.