Summary

  • Digital bank Starling has added an AI-powered tool to help customers find out more about their spending habits, such as how much is spent with a particular retailer over a given time, or the amount spent on eating out.
  • Known as an “enhanced search” feature, it allows customers to ask questions about their spending and receives answers in the form of graphs and analytics, as well as a breakdown of individual payments to retailers.
  • Harriet Rees, CIO of Starling Bank, said the tool had been designed to let people engage with their finances “in a way that feels natural”.
  • Starling, Monzo and Revolut are among the digital-only challenger banks looking to take business away from traditional banks in the UK.

By Tom Warren

Original Article