Summary

  • Brian Chesky is the CEO of Airbnb and says the company is in the midst of its most significant transformation since its founding in 2008.
  • Airbnb has re-launched its “Experiences” offering, which lets people book activities hosted by everyday people, like touring a city or learning a new skill, but this time with a greater focus on hotel-like services.
  • To achieve this, they rebuilt the technology from the ground up enabling the platform to offer “almost anything”
  • The next step is moving from a platform that people use when they travel, to one that they use in their everyday life.
  • Chesky states that Airbnb wants to emulate the kinds of AI-powered recommendations that are common in hospitality, but take things a step further by acting as an “agent” that can handle tasks.
  • Chesky also discusses the future of design in an AI-centric world and his thoughts on how Apple needs to adapt to keep up with the times.
  • He references the need for companies to be single-minded in what they deliver and that companies like Apple need to be developing their next great tools.

By Nilay Patel

Original Article