A Kaiser Permanente systems outage has pharmacies relying on pen and paper
1 min read
Summary
Healthcare provider Kaiser Permanente is experiencing a system outage, causing delays to services such as labs, radiology and pharmacy prescriptions, according to an alert on its regional websites.
Pharmacists have been forced to fill prescriptions using pen and paper, and customers have been warned about lengthy delays, while Verge staffers report that payment terminals are also down.
Kaiser Permanente has issued a statement on the outage, saying: “All of our clinical facilities are operational.
However, members may be facing delays in certain services such as lab, radiology, and pharmacy online and in our facilities. We deeply apologize for the inconvenience.”
The company’s technical teams are working to resolve the issue as quickly as possible, it said.