Whoop is reportedly replacing defective MG trackers
1 min read
Summary
Whoop, a company known for its fitness tracking wearables, has faced significant setbacks with the recent launch of its Whoop 5.0 MG device.
Consumers have reported multiple issues with the new device, which offers EKG capabilities and blood pressure insights.
Some users have experienced total device failure within hours of setting up their devices, creating frustration and dissatisfaction among consumers.
In response to the issues, Whoop has recommended standard troubleshooting strategies, but these steps have not resolved the problems for most users.
Instead, Whoop has begun sending out replacement units to affected customers, even replacing devices that have not yet exhibited any issues.
The launch of the new device has been turbulent overall, as some consumers previously expressed frustration over the company’s updated upgrade policies.
Despite these growing pains, Whoop has remained committed to innovating and offering new devices and features to its consumers.