How to Manufacture Path Dependence in Applied AI

Summary

  • Tegus contributor David Pierce writes an interesting analysis on AI start-up Rox and how it is seeking to take on Salesforce.
  • The company is using today’s AI applications to attract data and integrations so that it can deliver more powerful agents as underlying models improve.
  • Its goal is to build a new system of record for revenue teams, with the use of AI as a way to an end to achieve that objective.
  • The company is targeting tech-forward enterprises with scale that are building on top of data warehouses, with smaller companies not being the right target.
  • The company is betting that people will feed it more data and integrations so that it can make them even more efficient.
  • Rox is using the fact that companies are willing to buy AI as a foot in the door to prove usefulness and earn customer trust.

By Packy McCormick

Original Article